📦 Shipping Policy

Where do you ship?

We currently ship across India to most pin codes via trusted courier partners.

How long will it take to receive my order?

Orders are typically processed within 24–48 hours.

Delivery timelines vary by location:

• Metro cities: 3–5 business days

• Other regions: 5–7 business days

• Remote locations: 7–10 business days

How much is the shipping fee?

• Free shipping on all prepaid orders above ₹499

• A nominal shipping fee of ₹49 may apply to orders below ₹499

• COD charges, if applicable, will be shown at checkout

How can I track my order?

Once your order is shipped, you'll receive a tracking link via email and SMS. You can also track it from your account dashboard.

🔄 Returns & Replacements

At Finesse Essentials Co., we stand behind the quality of every product we create. However, if something doesn’t arrive as expected, we’re here to help.

Can I return a product?

We do not accept returns for used or opened products due to hygiene and safety reasons.

What if I receive a damaged or incorrect item?

In the rare event that your order arrives damaged, leaking, or incorrect, we’ll happily replace or refund it.

Please contact us within 3 days of delivery with:

• Your order number

• A clear photo of the product and packaging

How do I request a replacement or refund?

Email us at info@finesseessentials.co or WhatsApp us at +91-8904185704, and our team will guide you through the process.

How long will it take to process a replacement or refund?

Once verified, replacements are shipped within 2–3 business days. Refunds (if applicable) will be processed within 5–7 business days to your original payment method.

🤝 Our Promise

We’re committed to your satisfaction.

Every Finesse product is packed with care, and if we ever fall short, we’ll make it right — no drama, no hassle