Frequently Asked Questions (FAQ's)
🧼 Are your products safe for kids and pets?
Yes. All Finesse products are made with skin-safe, non-toxic ingredients and are free from harsh chemicals like phosphates, chlorine, and parabens — making them safe for daily use in homes with children and pets.
🌿 Are your products plant-based or eco-friendly?
Absolutely. Our formulations are powered by effective plant-derived ingredients and packed in recyclable PET bottles. We strive for minimal environmental impact without compromising on performance.
🧪 Are Finesse products dermatologically tested?
Yes, all applicable products — like our hand wash and dish wash — are dermatologically tested to ensure they are gentle on skin, even with regular use.
🚫 Do your products contain harmful chemicals?
No. Finesse products are free from phosphates, chlorine, ammonia, and other harsh additives. We believe in clean ingredients and honest labels.
🧴 Can I use your floor cleaner on wooden or marble surfaces?
Yes. Our Floor Spark is formulated to be safe on tiles, marble, granite, laminate, and wooden flooring. Just follow the dilution instructions for best results.
🚗 Is your car shampoo safe for all car surfaces?
Yes. Torque Tidy, our car shampoo, is safe for use on all paint types, chrome, plastic, and glass. It gently lifts dirt without stripping wax or damaging the finish.
🛒 Where can I buy Finesse Essentials products?
You can shop directly from our official website. We’ll also be available soon on major platforms like Amazon and Flipkart.
📦 Do you offer Cash on Delivery (COD)?
Yes, we offer COD for most pin codes in India. You can check availability at checkout.
🔄 What is your return or replacement policy?
If your product arrives damaged or defective, we’ll replace it at no extra cost. Just contact us within 3 days of delivery with a photo and order number. We currently do not accept returns for opened products unless there’s a quality issue.